Ameriprise Home Insurance Review


Enjoy multi-faceted coverage for all of your insurance needs through Ameriprise’s home insurance provider and Costco partner, American Family Insurance.

J.D Power
Not Rated

A.M Best

Standard & Poor’s

3.5 / 5.0



  • Discounts
  • Coverage
  • Customer Satisfaction
  • Support
  • Accessibility


  • Full suite of financial and insurance products
  • Easy online tools for account management
  • Tons of discounts to make your policy more affordable


  • Not available in all 50 states
  • Poor customer service
  • No mobile app for insurance services
Full review

Our Two Cents — Ameriprise is your one-stop-shop for all things insurance and finance with discounts and rewards that will keep you on the hook.

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Ameriprise at a glance

In business Since 1894
States served 44 states and Washington, D.C.
Best for Property owners looking for comprehensive, full-service coverage
Not for Homeowners who value customer service
Standout features Special inclusions like earthquake and mine protection
Available bundles Home, auto, life

Best for dependable customer service

  • Offering lifetime renewability for Ameriprise Financial clients, Ameriprise blends quality coverage and top-notch customer service.

What we like about Ameriprise home insurance


With the power of Costco, Ameriprise home insurance is incredibly accessible. It’s easy to take advantage of special offers and benefit from the exclusive savings when you are a Costco member.


Ameriprise is a part of a large conglomerate specializing in finance and insurance. As such, you can enjoy widespread access with coverage in 44 states and Washington, D.C.

Multi-faceted coverage

Ameriprise focuses on the big picture when it comes to your protection, offering tons of valuable services in-house like auto and life insurance, in addition to thoughtful and unique caveats like earthquake protection.

[Read: Best Homeowners Insurance Companies for 2020]

Things to consider

More complaints than usual

Although American Family Insurance ranks about average in J.D. Power customer satisfaction polls, the National Association of Insurance Commissioners (NAIC) shows that Ameriprise received more complaints than usual for a company of its size and operation. For many members, Ameriprise customer service could use some work.

Many monikers

A 2019 merger by American Family Insurance is what prompted Ameriprise to change its branding from its traditional moniker to American Family Connect. However, the company still uses the name Ameriprise, so despite the brand recognition, it can get a little confusing at times.

Ameriprise vs. the competition

Amica Mutual

Amica Mutual SimpleScore: 3.75/5
Amica Mutual consistently performs for its customers, with perfect customer service scores across the board for easy claims filing and even faster processing. Although affordable, Amica Mutual does not provide the numerous discounts seen with other companies, so Ameriprise is the better pick if you are looking for extra ways to save.
Read our full Amica Mutual review.


Geico SimpleScore: 3.4/5
Geico is an excellent option for those worried about price. Policies include important, comprehensive coverage like dwelling coverage, personal property coverage, personal liability coverage and medical payments coverage. Geico is also available in all 50 states, providing greater availability than Ameriprise.
Read our full Geico review.

Ameriprise’s home insurance rates

Ameriprise does not publicly publish its rates. In order to receive details on home, life and auto insurance, you must call and speak with a representative who will give you personalized pricing based on your specific needs.

In general, Costco members save an average of almost $600 in their first year after switching to Ameriprise and CONNECT home insurance.

Ameriprise home insurance coverage

  • Identity theft coverage up to $5,000
  • Credit card and check fraud protection
  • Food spoilage reimbursement up to $500
  • Lock replacement up to $100
  • Glass repair replacement up to $1,000 twice a year
  • Home lockout assistance up to $100
  • Other structures coverage
  • Scheduled personal property
  • Homeowners endorsements
  • Earthquake insurance
  • Mine subsidence insurance
  • Medical payments coverage

Ameriprise’s discounts

Ameriprise offers several discounts that can apply to your home insurance policy

  • New home discount
  • Claims-free discount
  • Safe home discount
  • Multiple policy discount
  • Loyalty discount
  • Renovation discounts
  • Special savings for Costco members
  • Personal Property Protection Packages

How to submit a home insurance claim with Ameriprise

Ameriprise does offer accident forgiveness if you have been claim-free for more than three years, so filing a claim could impact your future insurance rates.

Ameriprise makes the claim process easy with these simple four steps.

  1. Report the incident. Call Ameriprise at 1-800-872-5246 to give details about the accident, review your coverage and prepare your deductible.
  2. Choose a contractor. If you don’t have your own contractor, Ameriprise will pair you with a licensed and insured professional who can handle all of the necessary repairs.
  3. Work with the claims adjuster. Ameriprise will also partner you with a personal claims adjuster who will assist you with all of the details of your claim.
  4. Inventory lost items. If there are any items that are lost from the damage, you can file an official inventory with Ameriprise for replacement.

Ameriprise online and mobile app

Ameriprise offers an app for iPhone and Android devices, but its functionality is limited to its financial services. If you want to manage your insurance policy, you can do so online using the regular Ameriprise website.

Ameriprise home, auto and life

Ameriprise definitely looks out for its own, offering existing customers exclusive loyalty discounts for carrying more than one type of account with the company. Its insurance offerings include home, auto and life with special features like lifetime renewability and personal property protection packages designed to work in conjunction with financial accounts.

Check out our full review for Ameriprise auto insurance and explore your options for Ameriprise life insurance.

Ameriprise in the news

  • In 2005, Ameriprise became the new name of the company after a rebranding from the American Express Financial Advisors. Says Jim Cracchiolo, chairman and CEO at the time, “The name Ameriprise reflects both our history and our strengths as one of the leading financial services firms in the United States. It also embodies the enterprising culture our people bring to bear in helping provide our clients the peace of mind that comes with planning for a secure financial future. We help people achieve the ‘prize’ of the American dream.”
  • Change came again in 2019, when Ameriprise Financial sold its home and auto insurance business to American Family Insurance for more than $1 billion.
  • On June 15, 2020, Ameriprise Financial announced that it is expanding its repertoire,  adding home lending solutions via Embrace Home Loans for yet another option for your comprehensive insurance coverage.

Too long, didn’t read?

Ameriprise is a great choice for the busy consumer who is looking for a single provider to meet all of your needs. With choices between home, life and auto insurance, you can also enjoy extra protections and additional savings that are absent from other insurers.

Keep reading


The SimpleScore is our proprietary scoring metric to compare products and services at The Simple Dollar in a transparent, evidence-based way. Our editorial team identifies five quantifiable aspects to compare for every brand, determines the rating criteria for each aspect score, then averages the five aspect scores to produce a single SimpleScore. For home insurance providers, we compared discounts, coverage, customer satisfaction, support and accessibility for every major carrier. Our ratings are meant to be a directional tool to help you in the process of choosing a home insurance carrier. Be sure to continue your research and shop around for the best home insurance that fits your specific needs.

We welcome your feedback on this article and would love to hear about your experience with the home insurance companies we recommend. Contact us at with comments or questions.

Find the Best Home Insurance

Enter your ZIP code below and be sure to click at least 2-3 companies to find the very best rate.


Find the Best Home Insurance

Save money on home insurance with our simple comparison tool.

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Source: thesimpledollar
Ameriprise Home Insurance Review