CALIFORNIA: Apple Inc. said on Friday it had found some issues
affecting some of its iPhone X and 13-inch MacBook pro products and
said the company would fix them free of charge.
The repair offers are the latest in a string of product quality
problems over the past year even as Apple has raised prices for
most of its laptops, tablets and phones to new heights. Its top-end
iPhones now sell for as much as $1,449 and its best iPad goes for
as much as $1,899.
Apple said displays on iPhone X, which came out in 2017 with a
starting price of $999, may experience touch issues due to a
component failure, adding it would replace those parts for free.
The company said it only affects the original iPhone X, which has
been superseded by the iPhone XS and XR released this autumn.
The screens on affected phones may not respond correctly to touch
or it could react even without being touched, the Cupertino,
California-based company said.
For the 13-inch MacBook Pro computers, it said an issue may result
in data loss and failure of the storage drive. Apple said it would
service those affected drives.
Only a limited number of 128GB and 256GB solid-state drives in
13-inch MacBook Pro units sold between June 2017 and June 2018 were
affected, Apple said https://apple.co/2AXkeEw on its
Last year, Apple began a massive battery replacement program after
it conceded that a software update intended to help some iPhone
models deal with aging batteries slowed down the performance of the
phones. The battery imbroglio resulted in inquires from US
In June, Apple said it would offer free replacements for the
keyboards in some MacBook and MacBook Pro models. The keyboards,
which Apple introduced in laptops starting in 2015, had generated
complaints on social media for how much noise they made while
typing and for malfunctioning unexpectedly. Apple changed the
design of the keyboard this year, adding a layer of silicone
underneath the keys.
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Source: FS – All-News-Economy
Apple says it found issues with some iPhone X and MacBook devices