E.ON no help as our building is without hot water for a month

Tens of people complained but we were constantly told the
problem was being investigated

I live in a new block of flats in south-east London. Our
hot water and heating is managed through a district heating system
by E.ON Energy. For the past month and a half we have been without
hot water, or at best lukewarm water intermittently. Despite tens
of people raising this complaint with E.ON, we are told we are the
only one affected and an engineer is sent out.

We have raised a complaint centrally but nothing has
happened. There are families here who have been unable to wash in
hot water for more than a month.

Source: FS – All-News2-Economy
E.ON no help as our building is without hot water for a month